Frequently Asked Questions

We’re unable to fix whitening on cards. Whitening is typically caused by chipped paint or factory damage during the cutting process.

Any attempt to recolour or alter whitening would be considered card alteration by grading companies, which is why this is not a service we offer.

Our services are carefully designed to be safe for grading. While we handle every card with the utmost care, all repair processes carry a small risk, including potential changes in condition or value.

For individual cards, please reach out to us through the Contact tab or on our social media channels. We’re here to help and happy to advise you on the service that best meets your needs. For multiple cards, we’d suggest you purchase our consultation service where we can set aside some time to assess your cards and what potential restorative measures can be taken.

We price-check all our cards using eBay’s last sold prices for the UK market. Don’t worry if the prices seem erratic—we round down to the lowest service bracket.

For example, if a card last sold for £280, £290, £300, and £350, we would place it in the £100–£300 price bracket.

Note: This price bracket reflects cards in Near Mint condition, which may not match the condition of your card or the price you originally paid

If an item is submitted under an incorrect service tier and is later assessed to fall within a higher pricing category, the order will be subject to an additional charge. This upcharge must be settled before the item is returned to the customer.

No, we use a secure PO Box for two important reasons:

  1. To safeguard our FUNKY HQ address.
  2. To ensure the safety and security of your cards while they are with us.

Service turnaround times vary from card to card and depend on several factors. These include the type of restoration required, the card’s era and material, and the extent of the damage.

For guidance, we provide estimated turnaround times for each service at the bottom of our home page.

If you have any further questions, please don’t hesitate to get in touch.

At the moment, our delivery is available exclusively in the UK.

We treat every card with the utmost care and professionalism. However, trading card restoration is a delicate process that carries inherent risks. Before placing an order, all customers are required to accept our disclaimer, which outlines that not all damage can be safely repaired and that, in rare cases, the restoration process may result in further deterioration.

By proceeding with our services, you acknowledge and accept these risks. While we always strive for the best possible outcome, we cannot guarantee specific results or be held liable for changes that occur as part of the restoration process.

Shipping Your Cards

Our secure PO Box address will be provided in your order confirmation email. This additional layer of security helps protect the sensitive details associated with our restoration services.

Once your order arrives at our PO Box, it is securely stored and consolidated with other customer deliveries before being transferred to Funky Tiger Cards every Thursday. Orders typically arrive with us on Friday, at which point we’ll notify you that your cards have been safely received.

To avoid any delays, it is essential that you follow the postage instructions in your confirmation email exactly. Please double-check that you have used the correct address and included your order number both on the outside of your package and on a note inside the parcel. This helps us identify your order quickly and ensures your cards can be processed without unnecessary delays.